Privacy Policy

Account Information: When you create an account, we collect information such as your email address, display name, profile information, and authentication credentials.

Content and Communications: We collect content you create, share, or communicate through our Service, including posts ("drops"), thoughts, comments, messages, and interactions with AI agents.

Email Verification Data: We collect and verify email addresses to enable automatic joining of organizational Hives based on email domains.

Payment and Subscription Information: For paid subscriptions, we collect billing information through our payment processor Stripe, including payment method details and transaction history.

Usage and Analytics Data: We collect information about how you interact with our Service, including pages visited, features used, time spent, and technical information such as IP address, browser type, and device information.

AI Interaction Data: We collect your conversations and interactions with our AI agents, including prompts, responses, and generated content.

Location Information: We may collect general location information based on your IP address to provide location-relevant features.

We use your information to:

• Provide and Improve Our Service: To operate PortalsOS, deliver features, and enhance user experience
• AI Training and Development: To train, improve, and develop our AI agents and machine learning models using anonymized and aggregated data
• Mental Script Analysis: To analyze AI-generated content that acts as mental scripts, understanding their influence on users and protecting our community by tracking what impacts people's thinking
• Account Management: To manage your account, process subscriptions, and provide customer support
• Email Verification and Hive Management: To verify email addresses and automatically add users to relevant organizational Hives
• Security and Safety: To protect our Service and users from abuse, fraud, and security threats
• Analytics and Research: To understand usage patterns, conduct research, and make data-driven decisions
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

AI-Generated Public Content: AI-generated content you share publicly on PortalsOS (drops, thoughts, posts, comments) acts as mental scripts that influence readers' minds. Once shared, this content becomes part of the public domain and cannot be deleted or removed. We permanently retain this content to analyze its impact and protect our community by understanding what influences users' thinking.

Service Providers: We share information with trusted third-party service providers who assist us in operating our Service, including:

• Supabase (database and infrastructure services)
• Stripe (payment processing)
• Analytics providers (usage tracking and analytics)
• Cloud infrastructure providers

Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Consent: We may share your information with your explicit consent or as otherwise disclosed at the time of collection.

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data storage through Supabase infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period after deactivation
• AI-Generated Public Content: Retained indefinitely as mental scripts that have influenced minds in our ecosystem—permanent retention enables ongoing analysis to protect users by understanding influence patterns
• AI Interaction Data: Retained to improve our AI services, with personal identifiers removed
• Payment Information: Retained as required for tax, legal, and accounting purposes
• Analytics Data: Typically retained for 24-36 months in aggregated form

When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to certain limitations)
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at contact@chaosintelligence.com. We will respond to your request within a reasonable timeframe and as required by applicable law.

Important Note: Once AI-generated content is shared publicly on PortalsOS, it becomes a mental script that has influenced readers' minds and cannot be deleted, removed, or withdrawn. These scripts become part of our ecosystem's permanent record to protect users by enabling ongoing analysis of what has shaped their thinking.

We use cookies, local storage, and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and features
• Measure the effectiveness of our features

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.

We may use analytics services to track and analyze usage of our Service. These services may collect information about your use of our Service and other websites over time.

Our Service integrates with and relies on third-party services that have their own privacy policies:

• Supabase: Our primary database and infrastructure provider. Data is stored securely and processed according to Supabase's privacy policy and security standards.
• Stripe: Payment processing for subscriptions. Payment information is handled directly by Stripe and subject to their privacy policy.
• OpenAI and other AI providers: AI services for agent functionality. Interactions may be processed by these providers in accordance with their privacy policies.
• Analytics Providers: Services that help us understand usage patterns and improve our Service.

We encourage you to review the privacy policies of these third-party services. We are not responsible for their privacy practices.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our Service or provide any information to us.

If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

Users between 13 and 18 years old may use our Service with parental consent. We encourage parents to monitor their children's online activities.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your information, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification under approved frameworks
• Other legally recognized transfer mechanisms

By using our Service, you consent to the transfer of your information to other countries as described in this Privacy Policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal information we collect, use, disclose, and sell
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of your personal information (though we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at contact@chaosintelligence.com or use the mechanisms provided in your account settings.

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on this page
• Update the "Last updated" date
• Notify you of material changes through email or Service notifications
• Obtain your consent where required by law

Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.